The OCM Challenge of IT Projects
The OCM Challenge of IT Projects
by Luis F Pacheco LL, 2010.
After a decade working as an IT specialist, in 1985 I moved into the OD field convinced that technology by itself could not impact the organizational level of behavior. I had realized that customers could not take advantage of their new systems. That was a shocking event in my professional life.
OD worked fine at group level, pushing for implementing better colaboration patterns, but it did not play any role in helping customer to assimilate culturally its technology. So in 1995 I started my PhD in organizations to go deeper in this problem.
Around 2006, when I glanced again at the IT field, I found bunches of new buzzwords and methodologies at the vanguard on how to think information technology and “change management”. Surprisingly, the same organizational change problems I lived early were still there -despite the meteoric evolution of IT and the reinvention of PM.
So I wanted to put my memories and today’s perspective in a single bag by reviewing some things in this paper:
- The IT projects’ mismanagement in 70′s-80′s and the persistance of failure in changing.
- The IT dynamics that pushes hard behind change management to rebuilt its significance.
- The mindsets that inhibit the OCM-IT cooperation and dilutes the benefits realization of change.
